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Terms & Conditions

Terms & Conditions

Last updated: 13 September 2026

These Terms & Conditions govern your use of the Guard It UK Ltd website.

By using this website, you agree to these Terms & Conditions. If you do not agree with them, you should stop using the website.

1. About Us

This website is operated by:

Guard It UK Ltd
14 Sweechbridge Road
Herne Bay
Kent
CT6 6TD

Telephone: 01227 361 333
Mobile: 07725 530191
Email: Guardit-uk@outlook.com

Guard It UK Ltd provides professional security services, including mobile patrols, alarm and emergency response, key holding, manned guarding, static security, K9 security, event and door security, and CCTV monitoring/security support.

2. Website Use

You may use this website for lawful purposes only.

You must not:

  • Use the website in any unlawful, fraudulent or harmful way

  • Attempt to gain unauthorised access to the website or its systems

  • Introduce viruses, malware or other harmful software

  • Interfere with the proper operation of the website

  • Misuse contact forms or other website features

  • Copy, reproduce or exploit website content without permission

We may restrict or suspend access to the website where reasonably necessary.

3. Website Information

We aim to keep the information on this website accurate and up to date.

However, the information provided is for general guidance only and should not be treated as a guaranteed description of availability, response times, pricing or service provision.

Specific services may depend on:

  • Location

  • Availability

  • Risk level

  • Site requirements

  • Staffing

  • Contract terms

  • Nature of the requested security service

We may update, change or remove website content at any time without prior notice.

4. Security Services

The security services described on this website are subject to separate agreement between Guard It UK Ltd and the customer.

Submitting an enquiry or requesting a quotation through the website does not create a contract.

A contract will only arise once the relevant scope, price and terms have been agreed between Guard It UK Ltd and the customer.

5. Quotations

Any quotation provided by Guard It UK Ltd may be subject to:

  • Site assessment

  • Security requirements

  • Staffing levels

  • Working hours

  • Location

  • Risk profile

  • Duration of service

  • Equipment requirements

  • Any other relevant operational factors

Unless otherwise stated, a quotation does not constitute a binding agreement until accepted in accordance with Guard It UK Ltd's agreed terms.

6. Availability

Some Guard It UK Ltd services may be available 24 hours a day, 7 days a week.

However, service availability may vary depending on location, staffing, existing commitments and operational circumstances.

Any response time stated on the website should only be treated as a target unless expressly confirmed in writing as a guaranteed response time.

7. Emergency and Alarm Response

Where Guard It UK Ltd provides emergency, alarm response or call-out services, response times may be affected by factors beyond our reasonable control, including:

  • Traffic

  • Weather

  • Road closures

  • Location

  • Availability of personnel

  • Existing emergency commitments

  • Access restrictions

Nothing on the website should be interpreted as guaranteeing a specific response time unless such a guarantee has been expressly agreed in writing.

8. Key Holding

Where Guard It UK Ltd provides key holding or access-related services, these services will be governed by separate arrangements agreed with the customer.

Customers are responsible for ensuring that:

  • Keys and access information provided are accurate and current

  • Guard It UK Ltd is notified of changes

  • Appropriate permissions are in place

  • Relevant alarm and access information is correct

9. CCTV Monitoring and Security Support

Where CCTV monitoring or security observation services are provided, Guard It UK Ltd does not guarantee that every incident will be detected, prevented or recorded.

CCTV monitoring forms part of an overall security strategy and should not be relied upon as an absolute guarantee against crime, loss, damage or unauthorised access.

10. K9 Security

Where K9 security services are provided, trained security dogs will be handled by suitably trained personnel in accordance with applicable operational requirements.

The exact scope and conditions of K9 services will be agreed separately with the customer.

11. Event and Door Security

Event and door security services may be subject to:

  • Venue requirements

  • Staffing levels

  • Licensing conditions

  • Risk assessments

  • Event size

  • Local authority requirements

  • Applicable SIA requirements

  • Other operational considerations

The customer is responsible for providing accurate information about the event, venue and expected attendance.

12. Customer Responsibilities

Customers and prospective customers are expected to provide accurate and complete information.

This includes information concerning:

  • Site address

  • Security requirements

  • Risks

  • Access arrangements

  • Alarm systems

  • Working hours

  • Known incidents or hazards

  • Contact details

  • Emergency contacts

Guard It UK Ltd cannot be held responsible for issues arising from incomplete or inaccurate information provided by the customer.

13. Intellectual Property

Unless otherwise stated, all website content, including:

  • Text

  • Graphics

  • Branding

  • Layout

  • Images

  • Logos

  • Design elements

is owned by, licensed to, or used with permission by Guard It UK Ltd.

You may not reproduce, distribute, modify or commercially exploit website content without prior permission.

14. Third-Party Content and Links

This website may contain links to third-party websites or services.

Guard It UK Ltd is not responsible for:

  • Third-party content

  • Third-party website availability

  • Privacy practices

  • Security

  • Accuracy

  • Products or services

You use third-party websites at your own discretion.

15. Liability

We take reasonable care to ensure the website is secure and accurate.

However, to the fullest extent permitted by law, Guard It UK Ltd does not guarantee that:

  • The website will always be available

  • The website will be free from errors

  • Information will always be completely accurate or current

  • The website will be free from viruses or technical issues

We will not be responsible for losses arising solely from reliance on general website content.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

16. Business Customers

Where services are supplied to businesses, the specific commercial agreement between Guard It UK Ltd and the business customer will take priority over these website Terms & Conditions where there is any conflict.

17. Consumer Rights

Nothing in these Terms & Conditions affects any statutory rights that cannot lawfully be excluded.

If you are a consumer, you may have additional legal rights depending on the nature of the service provided.

18. Data Protection

Personal information submitted through this website will be handled in accordance with our Privacy Policy.

Please review the Privacy Policy for information about:

  • What data we collect

  • How we use it

  • How we store it

  • Your data protection rights

19. Cookies

This website may use cookies and similar technologies.

Further information can be found in our Privacy Policy and cookie settings.

20. Website Security

You must not knowingly introduce:

  • Viruses

  • Trojan horses

  • Worms

  • Logic bombs

  • Malware

  • Malicious code

or attempt to gain unauthorised access to the website, servers or connected systems.

Any suspected misuse may be reported to the appropriate authorities.

21. Changes to These Terms

Guard It UK Ltd may update these Terms & Conditions from time to time.

Any revised version will be published on this page and will apply from the date shown at the top.

22. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute relating to the use of this website will be subject to the jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.

23. Contact Us

If you have any questions about these Terms & Conditions, contact:

Guard It UK Ltd
14 Sweechbridge Road
Herne Bay
Kent
CT6 6TD

Telephone: 01227 361 333
Mobile: 07725 530191

Email: Guardit-uk@outlook.com

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