Last updated: 13 September 2026

Guard It UK Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation or communicate with us about our security services.

1. Who We Are

Guard It UK Ltd is a security services provider operating in Herne Bay, Kent and surrounding areas.
Business name: Guard It UK Ltd
Email: guardit-uk@outlook.com
Telephone: 01227 361 333
Mobile: 07725 530191
Address: 14 Sweechbridge Road, Herne Bay, Kent, CT6 6TD
For the purposes of UK data protection law, Guard It UK Ltd is responsible for the personal information collected through this website.

2. Information We May Collect

We may collect personal information that you provide directly to us, including:

• Your name

• Company or organisation name

• Telephone number

• Email address

• Site or property location

• Details of the security services you require

• Information submitted through our contact or quotation forms

• Information you provide when contacting us by telephone, email or WhatsApp

We may also collect limited technical information when you use our website, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Approximate location

• Website usage information

• Cookie and analytics information, where applicable
   

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries

• Provide quotations

• Discuss your security requirements

• Deliver or arrange security services

• Contact you regarding an existing or potential service

• Manage customer relationships

• Improve our website and services

• Maintain business and administrative records

• Protect the security and integrity of our website

• Comply with legal and regulatory obligations

We will only use personal information where we have a lawful basis to do so.

4. Our Lawful Bases for Processing

Depending on the circumstances, we may process your information because:

• It is necessary to take steps at your request before entering into a contract

• It is necessary to perform a contract with you

• We have a legitimate business interest in responding to enquiries and operating our business

• We need to comply with a legal obligation

• You have provided consent where consent is required
   

5. Contact Forms and Quote Requests

If you submit an enquiry or quotation request through our website, the information you provide will be used to respond to your enquiry and assess your security requirements.
We may contact you using the telephone number, email address or other contact information you provide.
Please do not submit unnecessary sensitive or confidential information through website forms.

6. Telephone, Email and WhatsApp

If you contact us by telephone, email or WhatsApp, we may retain details of the conversation where reasonably necessary for:

• Responding to your enquiry

• Preparing quotations

• Managing services

• Maintaining business records

• Resolving queries or disputes

Use of WhatsApp is also subject to WhatsApp's own privacy practices.

7. Cookies

Our website may use cookies and similar technologies.
Cookies are small files stored on your device that may help the website function correctly and may provide information about how the website is used.
Cookies may include:

• Essential cookies required for website functionality

• Preference cookies

• Analytics cookies

• Other cookies used by third-party website services

Where required, non-essential cookies will only be used with your consent.
You can manage your cookie preferences through the cookie banner or your browser settings.

8. Website Analytics

We may use website analytics tools, such as Google Analytics, to understand how visitors use our website.
These services may collect information including:

• Pages viewed

• Time spent on the website

• Device and browser information

• General geographic information

• Referral sources

Where applicable, analytics cookies will only be used in accordance with applicable consent requirements.

9. Sharing Your Information

We do not sell your personal information.
We may share information with trusted third parties where reasonably necessary, including:

• Website hosting and technology providers

• Email providers

• Professional advisers

• Service providers supporting our business

• Law enforcement or regulatory authorities where required by law

Any third party processing personal information on our behalf should only use it for the agreed purpose and must handle it appropriately.

10. Data Storage and Security

We take reasonable steps to protect personal information against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

However, no internet-based system can be guaranteed to be completely secure.
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and business requirements.

11. How Long We Keep Your Information

The length of time we retain information will depend on the nature of the information and our relationship with you.
For example, we may retain:

• Enquiry records for a reasonable period after the enquiry is completed

• Customer and contract information for the duration of the business relationship and any legally required retention period

• Financial records for the period required by law

Information that is no longer required will be securely deleted or anonymised where appropriate.

12. Your Data Protection Rights

Under UK data protection law, you may have rights including:

• The right to request access to your personal information

• The right to request correction of inaccurate information

• The right to request deletion of your information in certain circumstances

• The right to request restriction of processing

• The right to object to certain types of processing

• The right to data portability in certain circumstances

• The right to withdraw consent where processing is based on consent

These rights are subject to legal limitations and exemptions.
To exercise your rights, contact us using the details below.

13. Marketing

We will not send you electronic marketing communications without an appropriate lawful basis.
Where marketing is based on consent, you may withdraw that consent at any time.
You can also ask us to stop sending marketing communications by contacting us.

14. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites.
You should review the privacy policy of any third-party website you visit.

15. Children's Information

Our website and services are not intended specifically for children.
We do not knowingly seek to collect personal information from children through this website.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal obligations.
The latest version will be published on this page with the updated date shown at the top.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact:
Guard It UK Ltd
14 Sweechbridge Road, Herne Bay, Kent, CT6 6TD
Email: Guardit-uk@outlook.com
Telephone: 01227 361 333
Mobile: 07725 530191

18. Complaints

If you have concerns about how your personal information has been handled, please contact Guard It UK Ltd first so that we can try to resolve the issue.
You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.